All returns must have an RMA # and invoice #. No refunds for electronic parts if the box is opened. All returns must be made within 15 days of delivery to you. Refunds will not be issued for damaged merchandise. Buyer is responsible for return shipping costs and for sufficiently packing and insuring returned items unless otherwise agreed upon. Engines are then inspected by our shipping manager before they are loaded onto a freight carrier.įor items received as described, a refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued. All engines & parts are packed by our shipping department.

Engines are packed in specially designed crates made for that engine**.Īll oil & lubricating fluids are drained before they are sent out (this is required by our freight carriers). Engines can be picked up at a local shipping terminal or dropped off at your location*. Some of the freight carriers we use are R&L Freight, Con-Way Freight, Estes Express, Pilot Air, USF Holland, Forward Air, Old Dominion, Overnight Express, Watkins, and Dayton Freight.

We use different freight carriers to find you the lowest price AND safest delivery. Some shipments to and from certain locations may require additional time in transit.įor a shipping quote, please email or call (248) 524-9600 with your shipping address and contact information. Customs brokerage charges, duties and taxes will be billed to the importer unless otherwise indicated by the shipper. For shipments from Mexico, routine customs clearance is included. Rates for Standard service to and from Canada do not include charges for customs clearance. boxes.Īll Packages over $175.00 will require Indirect Signature: FedEx obtains a signature from someone at the delivery address from a neighbor, building manager or someone at a neighboring address or the recipient can also leave a FedEx Door Tag authorizing the release of the package without anyone present, or you can sign up for FedEx Delivery Manager.

Items sent overseas are sent via FedEx international, or air freight (depending on item weight). Items under 75 pounds are sent via FedEx in Continental USA. For special engine orders, shipping time is based on current stock and build time. Engine orders will be processed and shipped within 24-48 hours after payment-in-full is received. If you need your parts asap, FedEx Overnight, second-day air, etc., are also available (Deadline is 3:30 pm Eastern time). Parts orders placed before 3:30 pm EST will normally be shipped the same day (if the item is in stock). We ship parts and engines worldwide! ** MERCURY PARTS CAN ONLY BE SOLD AND SHIPPED TO ADDRESSES WITHIN THE UNITED STATES.

Mercruiser inboard oil